Le Thuong is committed to providing customers with the highest convenience and quality during the online shopping process. To ensure service quality, we offer the following shipping policy:
1. Delivery area
We provide nationwide delivery service. Customers can order online and we will deliver to the requested address.
2. Shipping fee
Shipping costs depend on many factors: distance, volume of goods, …
Note: Delivery time may vary depending on the delivery address and traffic conditions at that time.
3. Shipping Process
When customers place an order, Le Thuong will confirm the order within 24 hours. After that, we will package the product and deliver it to the customer's requested address.
4. Customer support
If customers have any questions or require support during the shipping process, please contact us via the email address or phone number provided on the website. We will support and answer customers' questions as soon as possible.
5. Return the product
If the product does not match the description on the website or has a technical defect from the manufacturer, we commit to return the product to the customer within 7 days from the date of receipt. Please keep the original condition of the product and contact us for support to return the product.
Le Thuong supports payment by many different methods such as wire transfer, online payment and payment on receipt. Customers can choose the payment method that suits them.
Committed to protecting customers' personal information and not disclosing information to third parties. Customer information is only used for order confirmation and delivery.
We hope that this shipping policy will help customers have the best online shopping experience. If customers have any questions or suggestions, please contact us for assistance.